Terms & Conditions

Last updated November 20th, 2023.

Welcome to Alpha Filings. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. Definitions

"Company," "We," "Us," "Our": Refers to Alpha Filings, including our employees and affiliates.

"User," "You," "Your": Refers to the individual accessing our website or using our services.

"Parties": Collectively refers to both the Company and the User.

2. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use of our site and services immediately.

3. Age Requirement

You must be at least 18 years old to use our website and services. By accessing our site, you confirm that you meet this age requirement.

4. License to Use

We grant you a non-exclusive, limited, non-transferable, and revocable license to use the materials provided on our website solely for personal, non-commercial use. This license terminates if you violate any of these terms.

5. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and software, is the property of Alpha Filings and is protected by applicable intellectual property laws. Unauthorized use of our content is prohibited.

6. User Responsibilities

When registering on our site, you agree to:

- Provide accurate information

- Keep your login credentials confidential

- Notify us immediately of any unauthorized use of your account

- You are responsible for all activities that occur under your account.

When you purchase a service, we expect you to submit all required information promptly to facilitate the completion of your requested service.

Once payment has been processed, you will receive a confirmation email. The filing process will begin within 48 to 72 business hours, provided that you submit complete and accurate details. Failure to provide necessary information may cause delays.

After a successful transaction, you can download proof of payment or an invoice from our platform. If any information is missing, we will notify you via email or your user dashboard, and you must respond promptly to prevent disruptions in processing.

If you do not provide the requested information within 30 days of the initial purchase, we may reserve the right to close your order. If an order is closed due to inaction, no refunds will be issued.

You are responsible for ensuring that all submitted information is accurate. Alpha Filings, its affiliates, and third-party providers will not be liable for any loss or damage resulting from incorrect details provided by you.

You are also responsible for staying up to date with the due dates for your company legal obligations. If you incur fines due to failed payments and/or missed deadlines, you are 100% responsible for covering the entirety of the said fines.

We reserve the right to refuse or cancel a service if:

- We cannot complete the service. In such cases, a refund will be issued per our refund policy.

- The service violates applicable laws, these terms, or any agreement you have with Alpha Filings.

- You are found to be in violation of applicable laws or these terms.

- A third-party provider experiences technical issues, operational failures, or other uncontrollable circumstances.

- The transaction involves fraud, counterfeit documents, or any criminal activity.

- We deem it necessary to protect our legal, reputational, or business interests.

If a service fails or a dispute arises, you must follow our online dispute resolution process through our Customer Support Center. The cost of any service will be communicated before proceeding, and continuing with the service signifies your agreement to the stated fees.

7. Services Disclaimer

We are not intermediaries between you and the banking service providers. You are solely responsible for maintaining all of your chosen bank accounts.

The banking options we provide do not constitute endorsements or recommendations. They are for instructional purposes only.

In cases where we apply for bank accounts on your behalf, please note that we do not guarantee that you will be accepted. Should any issues arise with your chosen banking service, please endeavor to reach out to their preferred customer support option.

We offer support in the registration of accounts and applications for certain services. Please note that we have no control over the outcome of these applications including but not limited to EIN, ITIN, Bank accounts, Stripe account etc. The final outcome is at the sole discretion of the third party providers.

In cases where options are unavailable due to residency restrictions, please understand that we are unable to assist in any manner. A new residency will need to be attained for that service to be offered.

If you do not qualify for any of the services provided in a service package, please note that there are no refunds for the service items unavailable to you.


8. Acceptable Use Policy


You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:

- Harassing or harming others

- Disrupting the functionality of our services

- Uploading malicious software

- Infringing on intellectual property rights

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

Alpha Filings is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount you have paid us for services.

10. Indemnification

You agree to indemnify and hold Alpha Filings harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these terms or misuse of our services.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our website signifies your acceptance of the updated terms.

12. Contact Information

For any questions or concerns regarding these terms, please contact us at:

šŸ“§ Email: support @ alphafilings.com

šŸŒ Website: https://alphafilings.com

Refund Policy

Guaranteed Satisfaction & Refund Policy

At Alpha Filings, we prioritize delivering exceptional business registration services for entrepreneurs looking to incorporate in the United States. If you experience any issues with our services, please reach out to our support team at support@alphafilings.com. We are committed to resolving your concerns efficiently.

When You Qualify for a Refund

If we are unable to successfully process your business registration, or if you choose to cancel within five (5) days of purchase and no filing has been initiated, you may be eligible for a full refund of our service fees.

Key Refund Conditions:

Only Alpha Filingsā€™ service fees are refundable.

Any fees paid to government agencies, state authorities, or third-party providers are non-refundable.

Eligibility for Refunds

Refunds may be issued under the following conditions:

Cancellation Before Filing Submission

If your request for a refund is received before we submit your incorporation documents to the relevant state agency, you qualify for a full refund of Alpha Filingsā€™ fees.

After Filing But Before EIN Processing

If your company has been registered but the EIN application has not yet been submitted, you may receive a 50% refund of Alpha Filingsā€™ service fees.

Inability to Complete Service

If Alpha Filings is unable to complete your requested service due to factors within our control, you will receive a 100% refund of our service fees.

For refund requests arising from incomplete or incorrect information provided by the customer, please refer to our Terms of Service for specific policies on customer responsibility.

Important Notes:

Only our service fees are eligible for refunds.

Government filing fees, state charges, and third-party service fees that have already been paid cannot be refunded.

Processing Time for Refunds

If your request meets the refund criteria, it will be processed within 5-10 business days. Some special cases can take up to 14 business days from the date of request.

Non-Refundable Services

Once your business incorporation paperwork has been submitted to the relevant government body, we cannot refund any state filing fees. Additionally, payments made for third-party services (such as Registered Agents) are non-refundable.

We also do not provide refunds for service items included in a bundle that you do not qualify for due to personal reasons such as nationality, residency, etc.

This refund policy operates in accordance with our Terms of Service.

If you need further clarification or assistance regarding our refund policy, please reach out to support@alphafilings.com. Our team is ready to help!

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